Smarthands – On hand when needed

Hypernode doesn’t just offer you a range of services, we ensure we are available to be of service whenever you need us day or night.

We offer you:

Local dedicated support

24 hours a day, seven days a week from our Australian-based ITIL service desk.

Engineering Teams

Dedicated infrastructure and data protection engineering teams to work with you to design and test your solutions.

Remote hands

Remote hands to assist in server reboots and cabling to make sure you get up quickly when things go down.

Highly Certified

Our remote hands are also highly certified according to industry standards, so you know you're in safe hands.


Hypernode’s team are more than happy to assist with your physical server requirements. Our technicians can install new hardware, perform certain hardware parts replacements and assist with troubleshooting where needed. The smart-hands services are perfect for those who need to co-locate resources with us but do not have staffing nearby or even in-country to access the systems.

Discuss your requirements with Hypernode to see how we can assist.


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